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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sean Kolder

March 10, 2023

1  out of  5 rating by Sean Kolder
"It started strong with this office, and I was happy for a while. A great competitive rate for our auto insurance, and we even bundled in a home owners policy, but they have taken some huge missteps to the point I can no longer recommend them. The first major misstep and red flag occurred when they screwed up our home owners policy, by cancelling it one week before my wife and I were scheduled to close on our house. Reason for the cancelation, can't locate the house. I even received text messages from a Scott in their office, asking about the address, I reconfirmed and provided directions to where the house is, It was being built in a new subdivision and didn't come up on most navigations. Four days later, my wife and I received the cancelation notice in the mail. They didn't reach out to me to attempt to locate, instead just cancelled the policy, and sent us a bill for insurance on a house we didn't even own yet. They did correct this, but barely squeezed back in before we closed. The second red flag, they applied a 69.9% rate increase to our auto insurance policies without warning, I only noticed when I logged into our customer portal that our auto insurance bill was higher than last months. When asked about it, “Everything’s going up in price right now,” was Scotts response. I can understand 10%, 15%, hell even 20%, but this is egregious."

Brenda Gonzalez

January 26, 2023

5  out of  5 rating by Brenda Gonzalez
"I was involved in an accident a week ago. When I called my insurance company I was totally lost because I've never had a claim before. Tammi was so amazing she calmed me down and explained everything that I needed to do since the driver of the other vehicle hit me. The customer service is amazing and to have someone to sincerely care about you as a person and not just me a policy number is hard to find this day and time. I highly recommend the Agent and his staff."

averi Mercer

January 26, 2023

5  out of  5 rating by averi Mercer
"Great team there under spectacular management. Very professional and will do everything in their power to help you. Would highly recommend switching to Mike Goettsch State Farm!"

Scott Springer

January 26, 2023

5  out of  5 rating by Scott Springer
"Where they treat ya like family"

Jennifer Ruiz

December 13, 2022

5  out of  5 rating by Jennifer Ruiz
"Amanda was very helpful and gave me the best rate. Thank you!"

Ana Rossetti

November 29, 2022

5  out of  5 rating by Ana Rossetti
"Amanda called me soon after signing up online and we finalized my policy super quickly. She is fun, friendly and super helpful and knowledgeable. She explained how I’ll save with renters too! Thank you! Look forward to my time with State Farm as my insurance"

Carmelita Carr

November 29, 2022

5  out of  5 rating by Carmelita Carr
"You want the best insurance experience EVER, you’ll definitely get it here. Mike and his crew are by far absolutely amazing. Their customer service is unmatched. Even though he wasn’t able to help me out with my commercial insurance, he continues to try tirelessly to find me another agency who could and was very successful in doing so. Isn’t that called going above and beyond, I believe it is!!!"

Tiffany Tate

November 10, 2022

5  out of  5 rating by Tiffany Tate
"Fast and efficient and very friendly. Awesome customer service"

Britt The Best

October 29, 2022

5  out of  5 rating by Britt The Best
"10/10 customer service! Mike and Amanda are SO helpful and patient! I don’t know anything about insurance and they are so knowledgeable/happy to share information. I have had a wonderful experience working with them and cannot recommend them enough. :)"

Brandi Crockett

October 13, 2022

5  out of  5 rating by Brandi Crockett
"Our family just switched to State Farm due to rate increases at our former insurance company. The transition was fast and easy. Tammi was awesome to work with, along with all of the other staff! All of our questions were answered and everyone is super friendly. 100% recommend!!!"

Tonja Armstrong

June 29, 2022

5  out of  5 rating by Tonja Armstrong
"The staff/agent are very helpful. They communicate with me in a timely manner."

gladys pacheco

June 17, 2022

5  out of  5 rating by gladys pacheco
"The agent Shanna was very helpful and answered my questions & helped me get a good rate."


June 12, 2022

5  out of  5 rating by Sandra
"Shanna Hartman was very friendly and helpful in the process of my insurance quote. I will highly recommend her to my family and friends in the future. Thanks"


June 11, 2022

5  out of  5 rating by Christi
"I recently switched to State Farm due to rate increases. Mike's office provided me a great rate and fantastic customer service. Every time I call or interact with their team, I'm always so happy to have found this office. Amanda, Katia, and Stephanie (I think!) are all super helpful and prompt. I had a negative experience with another SF office calling despite me blocking their number and not wanting to buy a policy with them but after speaking with Mike's office about it, the calls stopped. Amanda took the time to explain all the features of the policy when I added my husband's car my policy too. Thank you!!"

Chloe Kennedy

June 2, 2022

5  out of  5 rating by Chloe Kennedy
"I had to deal with a hit and run out of state and to top it off, someone hit my rental car while my original car was being repaired. I could not have done it without Amanda helping me through every step of the way, ensuring that my deductible stayed low and that the other party was held responsible. She was even able to help get an extension on the rental car since my repair shop was delayed by a week. They answered every call immediately or called back within 5 minutes of me leaving a voicemail, and were able to answer all my questions and concerns. I cannot express how thankful I am for Amanda making this stressful experience much easier!"

Juan Aguirre

May 30, 2022

5  out of  5 rating by Juan Aguirre
"Did an amazing job. Cut my premium by 50% and was fast acting on my needs."

Brandon Jennings

May 19, 2022

5  out of  5 rating by Brandon Jennings
"Lashonda gave me great great customer service."

Joseph “JaXi.Os” Robinson

May 19, 2022

5  out of  5 rating by Joseph “JaXi.Os” Robinson
"Got a quote in the mail and decided to reach out. Was met with the service of infertile worker named Shanna who walked me through the whole process. Left me time to think and followed up in respectful and considerate manner all while getting a great rate! Loved every bit of it!"

Sara Gayford

May 18, 2022

5  out of  5 rating by Sara Gayford
"Amanda made my first insurance experience on my own so pleasant and such a breeze. She is so sweet, and spent a lot of time explaining things to me and helping me understand the ins and outs. Definitely recommend. I’m a happy customer !"

Phoenix Sanders

May 17, 2022

5  out of  5 rating by Phoenix Sanders
"I recently cancelled insurance through another company. Lashonda encouraged me to get a new quote from state farm and once all the information was gathered between myself, Lashonda and Amanda I agreed to make the switch. They were both very involved the entire process and I'm happy with the outcome. Saved quite a bit of money as well. Thank you state farm!"

Angela Kyrish

May 16, 2022

5  out of  5 rating by Angela Kyrish
"Amanda and LaShonda have been incredibly helpful and supportive. They have consistently reached out to make sure that my needs are being taken care of and have promptly answered any questions that I have. Very positive experience."

Lillian Jaquez-Solis

May 4, 2022

5  out of  5 rating by Lillian Jaquez-Solis
"They are super amazing here! Friendly, fast and get things done right...the first time! ;)"

lasherea miller

April 24, 2022

5  out of  5 rating by lasherea miller
"I absolutely love Mike Goettsch with State Farm! Everyone working with him is absolutely awesome, they're so friendly, and the environment is so positive! Highly recommend!!!!!"

Steven Rangel

April 19, 2022

5  out of  5 rating by Steven Rangel
"Great service 👏 Very fast and they made it super easy for me to get insurance . Will definitely recommend to my friends! Thanks Paul Rangel"

Jessica Spencer

April 17, 2022

5  out of  5 rating by Jessica Spencer
"Nice people, affordable insurance, so far everything has been great."