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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samantha E

September 15, 2023

5  out of  5 rating by Samantha E
"Love this team! They are so helpful with anything you need and have never hesitated to explain or help me understand something. They are great!"
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Jacklyn Fletcher

August 14, 2023

5  out of  5 rating by Jacklyn Fletcher
"Mike is very professional and a great guy. I would definitely recommend him and his agency!"
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yassine mahmoud

August 7, 2023

5  out of  5 rating by yassine mahmoud
"Very helpfull"
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Jessica Barahona

August 3, 2023

5  out of  5 rating by Jessica Barahona
"I love my State Farm office. Tammy at Mike Goettsch’s office has been the biggest reason why! She is just an amazing asset to this agent office! She goes above and beyond the call of duty and when my home had to deal with increases, a car accident and some billing issues bc of all the changes, she was able to help out and be consistently there for me. She is clear, consistent, persistent, and she does it with kindness and respect! This office won’t disappoint! Thank you Tammy❤️."
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July 26, 2023

5  out of  5 rating by bevin80
"I’ve been using State Farm for almost 30 years. They’ve always been good to me. I recently added a vehicle to my policy and worked with Scott. They make it so easy! Thanks again!!"
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Jackie Jennings

July 25, 2023

5  out of  5 rating by Jackie Jennings
"Thank you for being so helpful and informative in getting insurance for my son. Special thanks to LaShonda for her help 👍🏽"
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Glenn Lattiere

July 19, 2023

5  out of  5 rating by Glenn Lattiere
"Very welcoming staff :)"
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Mark Stewart

July 18, 2023

5  out of  5 rating by Mark Stewart
"Scott was very punctual and helpful on my claim. He took care of issues that popped up during the claim process and I appreciated that. Great service!"
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June 29, 2023

5  out of  5 rating by TRISHA Slack
"Great service very friendly and helpful"
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Brennen turner

June 29, 2023

5  out of  5 rating by Brennen turner
"Absolute best team you could get ! My fiancé and I have just moved out into our own place together and needed renters insurance fast and they got the job done quickly and very effectively! Tammi and Amanda have helped us so much and we can’t thank them enough ! Nothing but compliments for this awesome agency !"
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Ty C

April 26, 2023

5  out of  5 rating by Ty C
"We were actually going to switch from State Farm due to the bad experience we had with a different location but after talking to this office and sorting everything out, they have been extremely helpful and they have definitely gone above and beyond for us."
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Patrick Meade

April 22, 2023

1  out of  5 rating by Patrick Meade
"Mike Goettsch’s office I give a 5/5 but State Farm I’d give a 0, I had an accident February, I was advised by claims to bring my car to a select shop who is a trusted partner, Caliber Collision; I get my vehicle back March first and the screen on my radio was damaged. The shop denied it and the manager there was condescending about it, so I went to claims to get this addressed and they denied the claim on 3 separate occasions getting this escalated in the span of a month and a half. Mike was awesome doing everything he can to escalate this on my behalf and tried to get this resolved for me. I know if he could he would’ve gotten this resolved and that’s why it hurts to make the decision to part from State Farm and his agency unfortunately no resolution came so it left me no choice; I’m writing this review to document my experience with the claims department overall. Mike is awesome but State Farm’s claims unreliable . Photograph attached is the damage Caliber Collision did to my radio on the passenger side of the screen"
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Vincent Mary Rivas

April 20, 2023

5  out of  5 rating by Vincent Mary Rivas
"The team was very helpful! They got us a quick quote and better rates!"
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Britt The Best

April 20, 2023

1  out of  5 rating by Britt The Best
"They canceled my insurance without telling me. Editing my review from a 5 to a 1."
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Danny Valle

April 7, 2023

5  out of  5 rating by Danny Valle
"My family is extremely happy with the level of concern and professionalism we've experienced with this office. Very genuine with outstanding customer service."
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Mark Dieterich

April 5, 2023

2  out of  5 rating by Mark Dieterich
"They can't seem to get their messages between local office and headquarters correct. Wrong information either sent by local office or wrong input by corporate office. Price changes several times during first 6 months. They are not a locally operated representative FOR State Farm, But, OF State Farm, they make NO Decisions, but instead are the GO BETWEEN. Was getting 1 answer from Corporate and a different on from local office. Not good business practice. Really disappointing after being told they handle all customers in house."
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Johanna Catz

March 21, 2023

5  out of  5 rating by Johanna Catz
"The location is good. Just a walk away from car dealers that is why I opted for Mike. Responsive customer service. Clear and concise in answering queries. They got better goodies as compared to my agent in a different state ❤️. Kudos to Tammi ❤️"
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Trent Fackelman

March 20, 2023

5  out of  5 rating by Trent Fackelman
"I have worked with Scott on a number of occasions and he was very professional and attentive to my needs. Scott will work with you find a solution to your life and health needs."
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Lauren Johnson

March 15, 2023

5  out of  5 rating by Lauren Johnson
"I would like to thank this agency for being such a wonderful and welcoming company . Specially thanks to LaShonda for being so quick in getting all of my information I need for my insurance I recommend this agency to anyone. Thank you!"
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Steven Mercer

March 15, 2023

5  out of  5 rating by Steven Mercer
"Great agency, excellent customer service!! Highly recommend!!"
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Brenda Gonzalez

January 26, 2023

5  out of  5 rating by Brenda Gonzalez
"I was involved in an accident a week ago. When I called my insurance company I was totally lost because I've never had a claim before. Tammi was so amazing she calmed me down and explained everything that I needed to do since the driver of the other vehicle hit me. The customer service is amazing and to have someone to sincerely care about you as a person and not just me a policy number is hard to find this day and time. I highly recommend the Agent and his staff."
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averi Mercer

January 26, 2023

5  out of  5 rating by averi Mercer
"Great team there under spectacular management. Very professional and will do everything in their power to help you. Would highly recommend switching to Mike Goettsch State Farm!"
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Scott Springer

January 26, 2023

5  out of  5 rating by Scott Springer
"Where they treat ya like family"
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Jennifer Ruiz

December 13, 2022

5  out of  5 rating by Jennifer Ruiz
"Amanda was very helpful and gave me the best rate. Thank you!"
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Ana Rossetti

November 29, 2022

5  out of  5 rating by Ana Rossetti
"Amanda called me soon after signing up online and we finalized my policy super quickly. She is fun, friendly and super helpful and knowledgeable. She explained how I’ll save with renters too! Thank you! Look forward to my time with State Farm as my insurance"