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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ty C

April 26, 2023

5  out of  5 rating by Ty C
"We were actually going to switch from State Farm due to the bad experience we had with a different location but after talking to this office and sorting everything out, they have been extremely helpful and they have definitely gone above and beyond for us."
Profile photo of Patrick Meade

Patrick Meade

April 22, 2023

1  out of  5 rating by Patrick Meade
"Mike Goettsch’s office I give a 5/5 but State Farm I’d give a 0, I had an accident February, I was advised by claims to bring my car to a select shop who is a trusted partner, Caliber Collision; I get my vehicle back March first and the screen on my radio was damaged. The shop denied it and the manager there was condescending about it, so I went to claims to get this addressed and they denied the claim on 3 separate occasions getting this escalated in the span of a month and a half. Mike was awesome doing everything he can to escalate this on my behalf and tried to get this resolved for me. I know if he could he would’ve gotten this resolved and that’s why it hurts to make the decision to part from State Farm and his agency unfortunately no resolution came so it left me no choice; I’m writing this review to document my experience with the claims department overall. Mike is awesome but State Farm’s claims unreliable . Photograph attached is the damage Caliber Collision did to my radio on the passenger side of the screen"

Vincent Mary Rivas

April 20, 2023

5  out of  5 rating by Vincent Mary Rivas
"The team was very helpful! They got us a quick quote and better rates!"

Britt The Best

April 20, 2023

1  out of  5 rating by Britt The Best
"They canceled my insurance without telling me. Editing my review from a 5 to a 1."

Danny Valle

April 7, 2023

5  out of  5 rating by Danny Valle
"My family is extremely happy with the level of concern and professionalism we've experienced with this office. Very genuine with outstanding customer service."

Mark Dieterich

April 5, 2023

2  out of  5 rating by Mark Dieterich
"They can't seem to get their messages between local office and headquarters correct. Wrong information either sent by local office or wrong input by corporate office. Price changes several times during first 6 months. They are not a locally operated representative FOR State Farm, But, OF State Farm, they make NO Decisions, but instead are the GO BETWEEN. Was getting 1 answer from Corporate and a different on from local office. Not good business practice. Really disappointing after being told they handle all customers in house."

Johanna Catz

March 21, 2023

5  out of  5 rating by Johanna Catz
"The location is good. Just a walk away from car dealers that is why I opted for Mike. Responsive customer service. Clear and concise in answering queries. They got better goodies as compared to my agent in a different state ❤️. Kudos to Tammi ❤️"

Trent Fackelman

March 20, 2023

5  out of  5 rating by Trent Fackelman
"I have worked with Scott on a number of occasions and he was very professional and attentive to my needs. Scott will work with you find a solution to your life and health needs."

Lauren Johnson

March 15, 2023

5  out of  5 rating by Lauren Johnson
"I would like to thank this agency for being such a wonderful and welcoming company . Specially thanks to LaShonda for being so quick in getting all of my information I need for my insurance I recommend this agency to anyone. Thank you!"

Steven Mercer

March 15, 2023

5  out of  5 rating by Steven Mercer
"Great agency, excellent customer service!! Highly recommend!!"

Brenda Gonzalez

January 26, 2023

5  out of  5 rating by Brenda Gonzalez
"I was involved in an accident a week ago. When I called my insurance company I was totally lost because I've never had a claim before. Tammi was so amazing she calmed me down and explained everything that I needed to do since the driver of the other vehicle hit me. The customer service is amazing and to have someone to sincerely care about you as a person and not just me a policy number is hard to find this day and time. I highly recommend the Agent and his staff."

averi Mercer

January 26, 2023

5  out of  5 rating by averi Mercer
"Great team there under spectacular management. Very professional and will do everything in their power to help you. Would highly recommend switching to Mike Goettsch State Farm!"

Scott Springer

January 26, 2023

5  out of  5 rating by Scott Springer
"Where they treat ya like family"

Jennifer Ruiz

December 13, 2022

5  out of  5 rating by Jennifer Ruiz
"Amanda was very helpful and gave me the best rate. Thank you!"

Ana Rossetti

November 29, 2022

5  out of  5 rating by Ana Rossetti
"Amanda called me soon after signing up online and we finalized my policy super quickly. She is fun, friendly and super helpful and knowledgeable. She explained how I’ll save with renters too! Thank you! Look forward to my time with State Farm as my insurance"

Carmelita Carr

November 29, 2022

5  out of  5 rating by Carmelita Carr
"You want the best insurance experience EVER, you’ll definitely get it here. Mike and his crew are by far absolutely amazing. Their customer service is unmatched. Even though he wasn’t able to help me out with my commercial insurance, he continues to try tirelessly to find me another agency who could and was very successful in doing so. Isn’t that called going above and beyond, I believe it is!!!"

Tiffany Tate

November 10, 2022

5  out of  5 rating by Tiffany Tate
"Fast and efficient and very friendly. Awesome customer service"

Brandi Crockett

October 13, 2022

5  out of  5 rating by Brandi Crockett
"Our family just switched to State Farm due to rate increases at our former insurance company. The transition was fast and easy. Tammi was awesome to work with, along with all of the other staff! All of our questions were answered and everyone is super friendly. 100% recommend!!!"

Tonja Armstrong

June 29, 2022

5  out of  5 rating by Tonja Armstrong
"The staff/agent are very helpful. They communicate with me in a timely manner."

gladys pacheco

June 17, 2022

5  out of  5 rating by gladys pacheco
"The agent Shanna was very helpful and answered my questions & helped me get a good rate."


June 12, 2022

5  out of  5 rating by Sandra
"Shanna Hartman was very friendly and helpful in the process of my insurance quote. I will highly recommend her to my family and friends in the future. Thanks"


June 11, 2022

5  out of  5 rating by Christi
"I recently switched to State Farm due to rate increases. Mike's office provided me a great rate and fantastic customer service. Every time I call or interact with their team, I'm always so happy to have found this office. Amanda, Katia, and Stephanie (I think!) are all super helpful and prompt. I had a negative experience with another SF office calling despite me blocking their number and not wanting to buy a policy with them but after speaking with Mike's office about it, the calls stopped. Amanda took the time to explain all the features of the policy when I added my husband's car my policy too. Thank you!!"

Chloe Kennedy

June 2, 2022

5  out of  5 rating by Chloe Kennedy
"I had to deal with a hit and run out of state and to top it off, someone hit my rental car while my original car was being repaired. I could not have done it without Amanda helping me through every step of the way, ensuring that my deductible stayed low and that the other party was held responsible. She was even able to help get an extension on the rental car since my repair shop was delayed by a week. They answered every call immediately or called back within 5 minutes of me leaving a voicemail, and were able to answer all my questions and concerns. I cannot express how thankful I am for Amanda making this stressful experience much easier!"

Juan Aguirre

May 30, 2022

5  out of  5 rating by Juan Aguirre
"Did an amazing job. Cut my premium by 50% and was fast acting on my needs."

Brandon Jennings

May 19, 2022

5  out of  5 rating by Brandon Jennings
"Lashonda gave me great great customer service."